Saskatchewan Health Authority Proposal

PrairieCare

Same-day healthcare access platform designed to reduce wait times, streamline operations, and serve Saskatchewan communities

The Healthcare Access Challenge

Saskatchewan clinics face mounting operational pressures that impact both patient care and staff wellbeing

Long Phone Wait Times
Average 45+ min hold times

Patients spend hours trying to book appointments, often giving up in frustration

Unpredictable Walk-Ins
No visibility into demand

Clinics struggle to manage walk-in volume, leading to overcrowding and delays

Admin Burnout
60% of staff time on phones

Reception staff overwhelmed with repetitive scheduling calls and queue management

Patient Frustration
Growing ER visits for non-urgent care

Long waits, unclear timelines, and difficulty accessing same-day care

The PrairieCare Solution

A comprehensive digital platform that modernizes clinic operations without disrupting existing workflows

Same-Day Access Platform

Patients find and book available slots online—no phone calls needed

Digital Queue Management

Real-time walk-in queue with SMS notifications and estimated wait times

Automated Reminders

Smart SMS reminders reduce no-shows and keep patients informed

Analytics Dashboard

Data-driven insights to optimize staffing and predict demand patterns

Pilot Program Goals

Measurable outcomes to demonstrate value and inform provincial rollout

Improve Patient Throughput

Target: 20% increase in daily visits

Better queue management and reduced no-shows means more patients seen

Reduce Call Volume

Target: 50% fewer booking calls

Free up reception staff for higher-value patient interactions

Increase Satisfaction

Target: Patient & staff satisfaction up 30%

Less frustration, more predictability, better experience for everyone

Rural Accessibility

Target: Serve smaller communities

Extend same-day care access beyond major urban centers

Why PrairieCare?

Designed specifically for Saskatchewan's healthcare landscape

No EMR integration required

Privacy-first, secure by design

Zero cost during pilot program

Built for Saskatchewan communities

Pilot Program Timeline

1

Month 1-2: Onboarding & Training

Clinic setup, staff training, and patient communication rollout

2

Month 3-6: Active Pilot

Full platform deployment with ongoing support and data collection

3

Month 7: Analysis & Recommendations

Comprehensive report with outcomes, learnings, and provincial expansion roadmap

Let's Partner to Transform Healthcare Access

Join us in piloting a solution that puts patients first and supports our healthcare providers across Saskatchewan